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Office Assistant; Full-Time; Days

Company: Chestnut Health Systems
Location: Normal
Posted on: March 11, 2020

Job Description:

Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to over 700 committed, compassionate employees providing substance use, mental health and primary care treatment to patients in Central and Southern Illinois. We provide fully integrated care for all of our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.Chestnut Health Systems is seeking a full-time Office Assistant for our Normal, IL facility.**Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions.

  • Handle management of all credentialing of Chestnut Health Systems staff. Communicate and maintain a log of all discussions with managed care companies, and all other duties associated with staff credentialing.
  • Coordinate the Medicaid certification of need process for Chestnut Health Systems, including communicating with outside vendors for signatures.
  • Answer questions regarding the managed care program and policies.
  • Collect and analyze data on managed care demographics, preferences and needs to identify potential contracts.
  • Review and audit managed care program to ensure professional standards.
  • Release information to appropriate agencies according to regulations for purposes of staff credentialing.
  • Provide administrative support in all aspects of the credentialing and privileging process.
  • Review information on credentialing applications to verify completeness and accuracy.
  • Maintain records of applications and verification letters.
  • Assist Managed Care Supervisor in preparing, reviewing and evaluating contracts for compliance of legality and for profitability if applicable.
  • Assist Managed Care Supervisor in maintaining insurance and Managed Care contracts.
  • Assist Accounts Receivable department in setting up and monitoring billing in TIER.
  • Assist in training new staff when necessary.
  • Participate in ongoing trainings and/or meetings to stay abreast of changing policies/procedures and any funding or licensure/certification regulations that would apply.
  • Promote Chestnuts culture of customer service excellence through the adherence to Chestnuts behavioral standards for customer service.
  • Position requires a high school diploma or GED and a minimum of three (3) years experience working in a health care or behavioral health care field.
  • Strong keyboarding skills; to include data entry into a variety of databases.
  • Knowledge of electronic health record and or electronic billing system is required.
  • Basic accounting skills required.
  • Extensive knowledge of office procedures and use of office equipment required (i.e., filing, word processing, ability to operate copier, fax and scanning equipment).
  • Intermediate skills using Microsoft Office, Outlook, Word and Excel required.
  • Visibility of work requires attention to detail, excellent interpersonal and organizational skills, and discretion with HIPAA and other confidential information.
  • Must be able to work independently and manage several tasks at one time.
  • Must demonstrate the ability to communicate clearly and professionally with a diverse group of people and maintain appropriate working relationships exercising good judgment and discretion.
  • Satisfactory completion of Chestnuts background checking process. This full-time position includes an excellent compensation and benefits package including health, dental, vision, life, and disability insurance, a retirement savings plan with company match, generous paid time off benefits, and more. *For additional information and inquiries text "Chestnut" to 97211Chestnut welcomes applications from qualified individuals with recovery experience.EOE Minorities/Females/Vets/DisabledID: 2020-2580 External Company URL: www.chestnut.org Street: 448 Wylie Drive

Keywords: Chestnut Health Systems, Normal , Office Assistant; Full-Time; Days, Administration, Clerical , Normal, Illinois

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