General Manager - Store 6253
Company: Advance Auto Parts
Location: Normal
Posted on: January 13, 2021
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Job Description:
Job DescriptionA General Manager must be committed to inspiring
our team, helping our Customers succeed and growing our business
with integrity. Professional level sales and management position
capable of supporting functions on both sides of the business. The
role requires understanding of store systems, automotive systems,
parts knowledge and has the ability to identify, troubleshoot and
project assist for DIY. Responsible for developing and maintaining
Professional Customer relationships and program growth. Is
accountable for achieving financial metrics and maintaining service
and appearance standards. Position is exempt and requires a minimum
of 50-55 hours per week (excluding meal break periods). The average
schedule is 5-6 days a week, 11 hour shifts, including rotating
nights and weekends, with an hour for lunch. Additional hours may
be required based on staffing, store conditions, sales to target,
and other business demands. General Managers are required to work a
schedule based on the needs of the business.Primary
Responsibilities* Achieve overall store sales goals and service
objectives* Manage and grow Professional Customer
relationships/sales, including building and holding team
accountable to executing Customer action plans* Selection, hiring,
development, performance mgmt., coaching, scheduling and engagement
of store Team Members* Ensure execution of all inventory and
operational standards* Coach all Team Members to deliver on
Customer expectations (DIY and Professional)* Manager on duty
responsibilities (touch base/coaching, floor/phone mgmt., task
assignment and completion, safety, open/close duties)* Ability to
lead change management* Embrace diversity and foster a respectful
environment for both Customers and Team MembersSecondary
Responsibilities* Provide DIY service including battery
installation, testing, wiper install, etc.* Assist District/Region
in other functions upon requestSuccess Factors* Friendly
communication* Ability to locate and stock parts* Safety knowledge
and skills* Ability to become ASE P2 certified or ASE ready
equivalent* Ability to execute and train project and product
quality recommendations* Advanced parts lookup and sourcing*
Ability to source from numerous places including special order,
FDO, second source, etc.* Ability to execute and train all store
operational processes and procedures, and testing and diagnostic
equipment for DIY services* Ability to execute and train inventory
systems and store equipment* Ability to execute and train POS and
Parts lookup systems* Ability to review and analyze P&L
statement* Ability to recruit, select, hire and develop quality
Team Members* Ability to build and grow relationships with
Professional CustomersEssential Job Skills Necessary for Success as
a General Manager* Working knowledge of automotive systems
preferred* Speak and write English (Spanish a plus); communicate
effectively and build strong relationships with Customers, peers
and upper management* Use Microsoft software effectively (Word,
Excel required; PowerPoint preferred)* Calculate figures and
amounts such as discounts, percentages, sales increases, and gross
profit percent* Ability to review and analyze business reports,
such as profit and loss statement (P&L)* Hold others
accountable, inspect work quality and give feedback in a way that
is inspiring* Ability to work an assortment of days, evenings and
weekends as neededPrior Experience that Sets a General Manager up
for Success * 2-3 years of experience managing a team of 10 - 20
Team Members in a fast-paced and highly dynamic retail environment*
Successful experience managing profitability; proven financial and
business acumenEducation, Certificates, Licenses, RegistrationsHigh
school diploma or general education degree (GED), Bachelor's degree
in business or a related area preferred.Must have a valid driver's
licenseASE certification preferred, but not requiredPhysical
Demands The physical demands and work environment described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job, with or
without reasonable accommodation. While performing the duties of
this job, the employee will predominantly be walking or standing.
The employee is required to be able to talk and hear, and use hands
and fingers to handle or feel; reach with hands and arms; climb or
balance; and stoop, kneel, crouch, or crawl. The employee must
frequently lift and/or move up to 50 pounds and occasionally lift
and/or move up to 100 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision, depth
perception and ability to adjust focus.Work EnvironmentThe work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job, with or without reasonable accommodation.
While performing the duties of this job, the employee is usually
working inside; however, they will occasionally be outside and
exposed to various weather conditions while performing such tasks
as installing batteries and wiper blades. The employee is also
occasionally exposed to moving mechanical parts; high, precarious
places; toxic or caustic chemicals; risk of electrical shock;
explosives; and vibration. The noise level in the work environment
is usually moderate.AAPRTL
Keywords: Advance Auto Parts, Normal , General Manager - Store 6253, Executive , Normal, Illinois
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