Sales & Event Service Manager
Company: Bloomington-Normal Marriott Hotel & Conference Cen
Location: Normal
Posted on: May 12, 2022
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Job Description:
Primary Purpose:
The primary purpose of the Sales & Event Service Manager is to
develop catering accounts, detail, and help execute successful
catering events to achieve assigned catering and associated room
revenue goals.
Work Performed:
The Sales & Event Service Manager will be tasked with the following
duties, responsibilities, and assignments:
- Serve as the onsite contact for all assigned groups, as well as
work with the customer to produce Banquet Event Orders and
Convention Resumes, ensuring that all special arrangements are
properly documented;
- Ensure timely distribution of all Banquet Event Orders and Group
Resumes to the appropriate departments and follow up on any
questions;
- Maintain detailed files, notes, records, and trace systems to
ensure the meeting and event experience meet the customer's
expectations;
- Verify space requirements and meeting room set-up with the client
and ensure that public space needed is properly maintained and in
good condition;
- Confirm revisions in agendas, room blocks, etc. and notify
corresponding departments in a timely manner;
- Finalize the program/agenda with client and check all scheduled
functions one hour prior to start time;
- Review event sheets and work with appropriate departments to
ensure quality and satisfaction;
- Offer pre and post-convention meetings giving the customer to
communicate with the hotel teams on expectations and areas the
hotel opportunity to customer and coordinate the meetings
professionally; and
- A ny and all other work as required to complete the primary
purpose of the position.
Keywords: Bloomington-Normal Marriott Hotel & Conference Cen, Normal , Sales & Event Service Manager, Executive , Normal, Illinois
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