Accounts Receivable and Billing Manager / Full-Time / Days
Company: Chestnut Health Systems
Posted on: August 4, 2022
Chestnut Health Systems is seeking a full-time Accounts Receivable
and Billing Manager for our Normal, IL location.
Chestnut Health Systems is a leading provider of behavioral and
primary health care services. Over four decades, Chestnut has grown
to over 700 committed, compassionate employees providing substance
use, mental health and primary care treatment to patients in
Central and Southern Illinois. We provide fully integrated care for
all of our patients by combining behavioral health care services
with our community-based primary care health centers. Chestnut also
conducts research and training throughout the U.S.A.
**Please note to be considered for a position you must attach a
resume, complete the application, and answer all screening
Direct the day-to-day operations of the Accounts Receivable (AR)
department. Hire, recruit and train staff making good decisions
based on staffing and budget needs. Supervise and evaluate assigned
staff in accordance with Policy and Procedure.
Participate in decision making to assure effective client billings
systems are in place and contractual obligations are being met.
Meet regularly with AR Supervisor and/or other A/R staff to
establish quality control activities and work with IT in the design
of reports to effectively monitor the effectiveness of billing,
contract compliance, control of accounts receivable, and results of
client record and utilization review.
Review monthly the outstanding accounts receivable for collection
problems of individual accounts. Analyze and recommend a course of
action on problem accounts to A/R Representatives. Monitor cash
application process to assure all errors are corrected, rebills
processed, adjustments and miscellaneous charges are accurate.
Review recommendations on delinquent and small balance accounts
monthly and authorize for outside agency placement and for small
balance bad debt.
Analyze accounts receivable and billing reports and prepare reports
for Regional Management Teams and Executive Management as
Participate in Train the Trainer sessions to stay current on all
A/R and billing applications in the EMR and provide initial and
on-going training on the EMR for all assigned staff.
Manage specialized agency registrations and billing to assure
accuracy and compliance with state, local, and contracted payers
contractual billing requirements. Serve as a liaison with state
agencies in regard to electronic submissions and assure that errors
or omissions are corrected and registrations are accepted to meet
timeframes of timely billing. Set-up new payers and plans and
monitor and train staff in the set-up and maintenance of payers and
plans to assure proper assignment to individual client
Attend meetings as a member of Senior Management in development and
implementation of organization policy and the promotion of
organizational core values. Serve on the Chestnut Contracting
Committee and participate on other committees and attend meetings
Develop and maintain excellent working relationships with
contractual payers and specialized billing payers to resolve
billing issues. Assure problems with data submission and claims are
resolved with the payer and work with data team as necessary to
resolve any software issues.
Coordinate with the Manager of Integrated Support to co-chair
regular meetings with support supervisors to assure clear
communication of department expectations across all support
Attend training necessary to stay abreast of changes in State and
local contracts, managed care companies in Illinois and other
payors, as appropriate as well as attending trainings to stay
current with database changes.
Promote the recovery model of treatment when interacting with
Promote Chestnut's culture of customer service excellence through
the adherence to Chestnut's behavioral standards for customer
Position requires a Bachelor's degree in Finance, Accounting or
Business Administration and a minimum of five (5) years relevant
working experience or an equivalent combination of relevant
education and working experience.
Minimum of three (3) years supervisory experience required.
Must have knowledge of billing procedures, payment and collection
policies and have considerable experience using an electronic
Strong keyboarding skills and computer experience required with
knowledge of various software packages including Microsoft Office
Word, Excel, PowerPoint, and Outlook.
Good organizational skills and the ability to establish priorities
and work independently required.
Excellent communication skills, both written and verbal
Excellent interpersonal and organizational skills, attention to
detail, and discretion with HIPAA and other confidential
Satisfactory completion of Chestnut's background checking
This full-time position includes an excellent compensation and
benefits package including health, dental, vision, life, and
disability insurance, a retirement savings plan with company match,
generous paid time off benefits, and more.
***For additional information and inquiries text "Chestnut" to
Chestnut welcomes applications from qualified individuals with
EOE - Minorities/Females/Vets/Disabled
Keywords: Chestnut Health Systems, Normal , Accounts Receivable and Billing Manager / Full-Time / Days, Executive , Normal, Illinois
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