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Revenue Cycle Manager / Full-Time / Days

Company: Chestnut Health Systems
Location: Normal
Posted on: August 5, 2022

Job Description:

Overview Chestnut Health Systems is seeking a full-time Revenue Cycle Manager for our Normal, IL location. Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to over 700 committed, compassionate employees providing substance use, mental health and primary care treatment to patients in Central and Southern Illinois. We provide fully integrated care for all of our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Direct the day-to-day operations of the Accounts Receivable (AR) department. Hire, recruit and train staff making good decisions based on staffing and budget needs. Supervise and evaluate assigned staff in accordance with Policy and Procedure. Participate in decision making to assure effective client billings systems are in place and contractual obligations are being met. Meet regularly with AR Supervisor and/or other A/R staff to establish quality control activities and work with IT in the design of reports to effectively monitor the effectiveness of billing, contract compliance, control of accounts receivable, and results of client record and utilization review. Review monthly the outstanding accounts receivable for collection problems of individual accounts. Analyze and recommend a course of action on problem accounts to A/R Representatives. Monitor cash application process to assure all errors are corrected, rebills processed, adjustments and miscellaneous charges are accurate. Review recommendations on delinquent and small balance accounts monthly and authorize for outside agency placement and for small balance bad debt. Analyze accounts receivable and billing reports and prepare reports for Regional Management Teams and Executive Management as required. Participate in Train the Trainer sessions to stay current on all A/R and billing applications in the EMR and provide initial and on-going training on the EMR for all assigned staff. Manage specialized agency registrations and billing to assure accuracy and compliance with state, local, and contracted payers contractual billing requirements. Serve as a liaison with state agencies in regard to electronic submissions and assure that errors or omissions are corrected and registrations are accepted to meet timeframes of timely billing. Set-up new payers and plans and monitor and train staff in the set-up and maintenance of payers and plans to assure proper assignment to individual client accounts. Attend meetings as a member of Senior Management in development and implementation of organization policy and the promotion of organizational core values. Serve on the Chestnut Contracting Committee and participate on other committees and attend meetings as required. Develop and maintain excellent working relationships with contractual payers and specialized billing payers to resolve billing issues. Assure problems with data submission and claims are resolved with the payer and work with data team as necessary to resolve any software issues. Coordinate with the Manager of Integrated Support to co-chair regular meetings with support supervisors to assure clear communication of department expectations across all support areas. Attend training necessary to stay abreast of changes in State and local contracts, managed care companies in Illinois and other payors, as appropriate as well as attending trainings to stay current with database changes. Promote the recovery model of treatment when interacting with consumers. Promote Chestnut---s culture of customer service excellence through the adherence to Chestnut---s behavioral standards for customer service. Qualifications Position requires a Bachelor---s degree in Finance, Accounting or Business Administration and a minimum of five (5) years relevant working experience or an equivalent combination of relevant education and working experience. Minimum of three (3) years supervisory experience required. Must have knowledge of billing procedures, payment and collection policies and have considerable experience using an electronic billing database. Strong keyboarding skills and computer experience required with knowledge of various software packages including Microsoft Office Word, Excel, PowerPoint, and Outlook. Good organizational skills and the ability to establish priorities and work independently required. Excellent communication skills, both written and verbal required. Excellent interpersonal and organizational skills, attention to detail, and discretion with HIPAA and other confidential information required. Satisfactory completion of Chestnut---s background checking process. This full-time position includes an excellent compensation and benefits package including health, dental, vision, life, and disability insurance, a retirement savings plan with company match, generous paid time off benefits, and more. For additional information and inquiries text "Chestnut" to 97211 Chestnut welcomes applications from qualified individuals with recovery experience. EOE --- Minorities/Females/Vets/Disabled

Keywords: Chestnut Health Systems, Normal , Revenue Cycle Manager / Full-Time / Days, Executive , Normal, Illinois

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