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Coordinator, Residential Case Management

Company: Illinois State University
Location: Normal
Posted on: November 28, 2019

Job Description:

Request/Posting Number 0712817 Classification Title Coordinator, Residential Case Management Working Title Residential Case Manager Job Class 302190 Type of Position Administrative Professional Percent Appointment: 1-100 (For Student Employment and Graduate Assistant Only; state hours per week) 100 Representation: Non-Union Department University Housing Services - 02600001 Job Category Staff General Summary The Residential Case Manager is responsible for providing intervention and support resources for students whose behavior has raised a concern on campus. The Coordinator will also perform department specific functions for this role, including follow up of students routed to the CARE module and Redbird Care Team (RCT), and coordination of outreach functions within University Housing related to student behavioral concerns. The Coordinator will be jointly responsible for the drafting and implementation of protocols associated with the position, as well as maintaining accurate electronic case management records. The Coordinator will also coordinate training of student and staff leaders regarding early identification of students who may need services and best practices for referral and ongoing support of students in need. This position will be one of two full time Residential Case Managers. This position will live-in and participate in on-call rotation. Additional Information: Required Qualifications 1.Master's degree (US equivalent) and at least three years full-time experience working with students in higher education case management, crisis intervention or advocacy situations. 2.At least one year of programming planning and implementation experience. 3.Valid driver's license. 4.If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Desired Qualifications: 1.Master's degree in College Student Personnel, Counseling, Social Work, Education or related area of study. 2.At least five years of administrative experience (planning, data collection, report writing. 3.Training in behavioral intervention (certification through NaBita or experience with HECMA (Higher Education Case Management Assocation). 4.Experience in higher education crisis response related to student behavior. 5.Knowledge and understanding of student development theory and practice. 6.Knowledge of national principles and procedures involved in risk assessment. 7.Strong problem solving skills. 8.Strong oral and written communication/presentation skills and active listening skills. 9.Flexibility and adaptability to shift from one task to another. 10.Sensitivity to multi-cultural issues and supports a diverse environment. Necessary Licenses/Certifications/Degrees Master's degree (US equivalent) and valid driver's license. Hiring Rate/Range $3209 per month Stipend: Work Hours 8:00AM-4:30PM MON-FRI with some on call and other night/weekend obligations Proposed Starting Date: 2/1/20 or sooner if available Posting date 11-20-2019 Closing date Open Until Filled Special Instructions to Applicants All application materials must be submitted online. Application materials submitted via fax, email, or mail will not be accepted. Please prepare in advance separate documents representing a cover letter, reference list (at least three professional references and contact information), and resume/C.V. to attach to this application. Illinois State University is an Equal Opportunity/Affirmative Action Employer. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity, and Access at 309-438-3383. If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311. Contact Information Clay Gruenwald cmgruen1ilstu.edu Departmental Homepage Required Applicant Documents PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply For This Posting". Resume/C.V. Cover Letter Reference List Optional Applicant Documents Civil Service Test Not Applicable Physical Requirements: Must be able to complete the following with or without a reasonable accommodation: 1.Ability to effectively communicate on a daily basis. 2.Ability to work for extended periods at computer workstation. 3.Ability to use a computer in day-to-day work (i.e. type on a keyboard and use a mouse). 4.Ability to conduct or attend meetings in various locations across campus. 5.Ability to maintain a high level of concentration. 6.Ability to handle stressful situations. 7.Ability to transport items weighing up to 100 lbs. with a cart. 8.Ability to travel via car, airplane, and bus on extended trips. 9.Ability to travel between buildings without a car in year round conditions in order to fulfill responsibilities. Quicklink

Keywords: Illinois State University, Normal , Coordinator, Residential Case Management, Executive , Normal, Illinois

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