Retail Supervisor Full Time Now Hiring

Company: Sierra
Location: Normal
Posted on: August 6, 2022

Job Description:

Come join the TJ Maxx, Marshalls, and Home Goods Family of Brands at TJX!Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.If this sounds like you, come work with us. Come Discover Different.Job Summary:The Supervisor/Coordinator role is an essential member of the store leadership team. They shift their focus based on store needs, predominantly driving results in the building and, taking on a leadership role with our team, and maintaining all aspects of the store. Responsibilities:--- Role models exceptional customer service--- Creates a positive internal and external customer experience--- Promotes a culture of honesty and integrity; maintains confidentiality--- Acts as Manager on Duty in adherence with company policy and procedure--- Ensures store team executes tasks and daily activities in accordance with store plan; reprioritizes as needed--- Addresses immediate customer service issues and provides appropriate coaching to Associates--- Exercises discretion regarding customer service policies in order to satisfy customers--- Maintains proper Associate coverage in service areas for a positive customer experience--- Ensures Associates adhere to all operational procedures--- Ensures opening/closing procedures are executed in accordance with company guidelines--- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates--- Provides and accepts ongoing recognition and constructive feedback--- Provides continuous feedback, recognition and coaching to Associates--- Partners with Management on Associate training needs to increase effectiveness--- Ensures adherence to all labor laws, policies, and procedures--- Promotes credit and loyalty programs during customer interactions--- Supports and participates in store shrink reduction goals and programs--- Promotes safety awareness and supports maintenance of a risk-free environment--- Performs other duties as assignedRequirements:--- Flexible schedule to support business needs--- Team player, working effectively with peers and supervisors to accomplish tasks--- Ability to respond appropriately to changes in direction or unexpected situations--- Knowledge of company standard software, systems, and procedures--- Knowledge of merchandise flow in stores--- Solid problem solving skills--- Ability to effectively coach, delegate, and follow-up on multiple people/tasks--- Works effectively with peers and supervisors to accomplish tasks--- Ability to act quickly under challenging circumstances--- Capable of handling multiple tasks at one time--- Strong organizational skills with attention to detail--- Strong communication skills.

Keywords: Sierra, Normal , Retail Supervisor Full Time Now Hiring, Hospitality & Tourism , Normal, Illinois