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FT Customer Service Agent (Work From Home)

Company: Fellow Industries, Inc.
Location: Normal
Posted on: September 20, 2022

Job Description:

[Customer Support / Fully Remote] - Anywhere in U.S. / Competitive compensation / PTO / 401k / Medical, Dental & Vision Insurance - As a Customer Service Agent you'll: Field all in-bound customer service emails and questions through Zendesk, live chat, and social channels (i.e., Instagram, Facebook, Twitter); Support the use of Fellow coffee tools; Answer specific product questions, and be able to help customers find the best product for their home or business; Look into missing/late shipments via the fulfillment platform; Identify trends in customer feedback and report these to the Operations team...Hiring Fast > >

Keywords: Fellow Industries, Inc., Normal , FT Customer Service Agent (Work From Home), Hospitality & Tourism , Normal, Illinois

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