Restaurant District Manager
Posted on: January 26, 2023
Restaurant District Manager
People, Hospitality, Integrity - this is what Capstone Restaurant
Group is all about!
People are what drives the Capstone Restaurant Group. The Capstone
Restaurant Group strives to reach the top of the restaurant and
hospitality industry- the "Capstone". Without good people, we will
not succeed. We are always searching for talented Team Members that
are interested in growing with us and are excited to provide our
guests great hospitality, every visit, every experience. Notice we
said, hospitality and not service. Why?? We want something higher
and better for our teams and guests that visit us. Integrity, in
who we are, and how we operate. We are going to be honest with our
team and our guests. We will be fair and consistent with everyone.
It is simple - do the right thing.
We are an equal opportunity employer who takes pride in our diverse
workforce. If you thrive in a fast-paced environment, where hard
work and success is rewarded, we want to talk to you!
To learn more about Capstone Restaurants, go to
www.capstonerestaurants.com. To learn more about the Hardee's and
Carl's Jr. Franchise, go to www.hardees.com or www.carlsjr.com.
SUMMARY OF POSITION: The District Manager is accountable for the
performance of the Restaurant Management Teams in the district. The
District Manager ensures that each Restaurant Management Team is
performing their job responsibilities and meeting expectations in
all areas of their job descriptions.
--- Ensures all Team Members in the District are trained, motivated
and empowered to deliver total Guest satisfaction.
--- Evaluates each restaurant's QSC standards. Provides regular
feedback and coaching on improvement; conducts periodic inspections
of the restaurant.
--- Communicates all customer comments and concerns to the
appropriate Restaurant Manager; follows up to ensure they are
handled in a timely and effective way.
--- Ensures all General Managers and GMITs receive appropriate
orientation, training and development opportunities.
--- Trains, coaches and provides regular performance feedback
(positive and corrective) to motivate and improve the performance
of all Team Members.
--- Evaluates overall performance of General Managers and GMITs
based on clearly communicated standards and expectations.
--- Provides appropriate and effective counseling and/or
--- Provides effective training and follow-up of new products,
programs and changes.
--- Actively recruits new General Managers and GMITs; ensures Team
Members are prepared for promotion. Matches the skills and
abilities of management to the needs of the restaurants to maximize
--- Analyzes business performance; initiates appropriate corrective
actions when deviations occur from financial expectations.
--- Supports company-wide marketing programs; evaluates local
restaurant marketing strategies developed by the Marketing
--- Ensures that business and personnel practices are within the
law and consistent with company policies and procedures.
--- Serves as a role model and sets a positive example for the
entire team in all aspects of business and personnel
--- Negotiates vendor contracts for the districts; follows company
approval process for contracts.
--- Upholds company food safety, food handling and sanitation
requirements, to ensure the health and safety of our Guests and
--- Stand for long periods of time.
--- Must be a minimum of 18 years old emancipated minor with
--- Work around high temperatures
--- Work around others in close quarters.
--- Move throughout the restaurant and observe restaurant
operations and Team Member work performance.
--- Able to lift up to 50 pounds comfortably.
--- Work with various cleaning products.
--- Perform job at a continuous high pace, under pressure, while
maintaining quality & speed standards.
--- 7-10 years previous restaurant experience required
--- 3-5 years in management positions (preferably multi-unit
restaurant experience including full-service, fast food or
--- Financial planning aptitude including planning, budgeting,
scheduling and P & L management
KNOWLEDGE, SKILLS, AND ABILITY:
--- Valid Driver's License
--- Strong interpersonal skills.
--- Ability to work with others as a team
--- Ability to meet performance standards
--- Ability to take initiative and solve problems
What more could you ask for?
--- Competitive salary with an aggressive bonus plan
--- Car and Phone Allowance
--- Health, Dental, Life, Disability and Vision Insurance
--- Tuition Reimbursement
--- Paid Time Off
--- Family atmosphere with a great work/life balance
--- Opportunity to learn and grow
Note: This job description is not intended to be an exhaustive list
of all duties, responsibilities or qualifications with the job.
Capstone Restaurant Group is an equal opportunity employer.
I understand and acknowledge that Capstone Restaurant Group is an
independently owned and operated franchisee of Carl's Jr.
Restaurants LLC and Hardee's Restaurants LLC and, if I am hired
Capstone Restaurant Group will be my employer, not Carl's Jr.
Restaurants or Hardee's Restaurants. Further I understand and
acknowledge that Capstone Restaurant Group LLC is not acting as an
agent for Carl's Jr. Restaurants, Hardee's Restaurants or any of
Keywords: Hardees, Normal , Restaurant District Manager, Hospitality & Tourism , Normal, Illinois
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