Housekeeping Utility
Company: Bloomington-Normal Marriott Hotel & Conference Cen
Location: Normal
Posted on: May 28, 2023
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Job Description:
Primary Purpose:
The primary purpose of the Housekeeping Associate is to provide
guests with an excellent room experience while providing friendly,
attentive, and timely service and through ensuring that guest rooms
and public areas meet high standards of cleanliness and are
properly presented.
Work Performed:
The Housekeeping Associate will be tasked with the following
duties, responsibilities, and assignments:
-Cleanand maintain hotel guest rooms, publicareasand laundry within
the hotelper established protocols, including but not limited
to:
-Removal of all used and unused linen/terry from room
-Disinfect all high touch surfaces and unused amenities
-Clean bathrooms
-Clean glass and mirrors, dust and polish furniture and
equipment
-Replace burned out light bulbs
-Remake beds with clean linens
-Replenish supplies such as drinking glasses, writing supplies and
bathroom supplies
-Empty wastebaskets and transport other trash and waste to disposal
areas
-Clean rugs, carpets upholstered furniture anddraperies;
-Ensure usage of approved cleaningchemicals;
-Operate, stock and maintain storage closets and room attendant
carts to include such items as linens, towels, toiletry items and
cleaningsupplies;
-Maintain cleanliness and organization in all workareas;
-Examine and sort articles for laundry according to color, fabric,
dirt content, and cleaning techniquerequired;
-Use laundering equipment and the correct amounts of proper
chemicals to safely and thoroughly clean and presslinen;
-Make rounds through the halls each shift to ensure public areas
aredisinfected,clean and tidy, taking care to remove or replace
anything out oforder;
-Uphold departmental standards of quality of work and timing
measured by brand customer satisfaction metrics and Atrium
laborguidelines;
-May be required to train newly hired associates and support
on-going performancedevelopment;
-Perform work on a deep cleaning and preventative maintenance
scheduled program for all areas of the hotel as assigned. Use power
equipment whenapplicable;
-Observe precautions required to protect hotel and guest property,
report damage, theft and found articles tosupervisor;
-Follow all company and safety and security policies and
procedures, report equipment problems and maintenance issues,
accidents, injuries and safety hazards, or unsafe work conditions
to leadership; and
-Any and allother work as required to complete the primary purpose
of the position.
Keywords: Bloomington-Normal Marriott Hotel & Conference Cen, Normal , Housekeeping Utility, Hospitality & Tourism , Normal, Illinois
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