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Executive Housekeeper

Company: Courtyard Bloomington Normal
Location: Normal
Posted on: November 25, 2019

Job Description:

JOB SUMMARY The Executive Housekeeper is responsible for directing the housekeeping program of the hotel to ensure clean, orderly, and attractive conditions of guest rooms and common areas. JOB DUTIES & RESPONSIBILITIES --- Supervises the work activities of housekeeping staff under the direction of the General Manager. --- Provides limited supervision to housekeeping staff consisting of 1 - 10 employees. --- Provides training including safety and standard operating procedures to all housekeeping personnel as directed by management. --- Ensures adherence to company quality standards by inspecting rooms, including deep cleans. --- Distributes keys and work assignments to staff. --- Addresses guest complaints regarding housekeeping services or equipment. --- Assists General Manager in the selection of housekeeping personnel. --- Assists management staff in assuring housekeeping staff is practicing efficient and effective procedures. --- Monitors linen and guest supply inventory. --- Reports any maintenance repairs to maintenance staff; records repair information in maintenance log. --- Completes follow-up on vacant or occupied rooms. --- Assumes functions of Housekeeper as necessary. --- Takes control of lost and found items as appropriate. --- All other duties as assigned.

Keywords: Courtyard Bloomington Normal, Normal , Executive Housekeeper, Hospitality & Tourism , Normal, Illinois

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