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Marketing Call Center

Company: Aerotek
Location: Normal
Posted on: August 20, 2020

Job Description:

Aerotek is currently hiring for 5 Call Center Representatives! if you are interested in this opportunity, please apply immediately!

This group sits on site at the headquarters in the call center. They are responsible for calling prospective businesses to see if they would like to get a quote for their business insurance. It is that simple, they learn a script during training and are held to metrics throughout their tenure in the group. Good phone etiquette, manners, and personality! Ability for basic navigation of a computer.

The Marketing Call Center provides support to our sales representatives by scheduling appointments with existing customers and conducting other customer touch points as needed. By scheduling appointments, our customers are more likely to gain insight into their insurance and financial security needs, better understand available solutions, and benefit from the guidance and services.

1. Articulate the value of a customer meeting with their Financial Representative and/or Insurance Agent

2. Accurately schedule the appointment using Outlook Calendar and schedule/complete appropriate follow up tasks, e.g., send appointment reminder post card/email, make appointment reminder phone calls, communicate with Financial Representatives and Insurance Agents as needs dictate, and update customer information, e.g., email address.

3. Meet activity benchmarks, e.g., dials per hour, and production benchmarks, e.g., appointments per hour.

4. Ability to learn complicated technology, e.g., phones and customer/campaign management software to manage workload and complete assigned tasks.

All qualified candidates should apply for immediate consideration!

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Normal , Marketing Call Center, Other , Normal, Illinois

Click here to apply!

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