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Field Service Engineer

Company: Atlas Copco Drilling Solutions
Location: Normal
Posted on: May 31, 2021

Job Description:

Job Summary

Responsible for ensuring the productivity of Atlas Copco IAS Systems at the customer's location. The Site Coordinator will be responsible for creating PM schedules, performing or supervising maintenance activities, providing technical assistance, and acting as the subject matter expert for all systems. The Site Coordinator is responsible for all interactions with the customers at the site.

Click here: A Day in the Life of Service at Atlas Copco

Essential Functions

* Troubleshoot customer systems to ensure that they are operating at the desired quality and productivity * Create schedules for all PM activities on IAS systems * Perform or supervise maintenance activities within or outside the robot cell * Train customers in the correct and effective use of Atlas Copco IAS systems and software * Provide technical support on Atlas Copco IAS systems as needed * Train other Atlas Copco personnel in the maintenance of equipment * Must be able to lift and carry up to 40 pounds * Some travel out of state or outside the US for training or benchmarking is occasionally required * This is a full-time position with a relatively consistent work schedule. Must have the flexibility to work early, late sometimes, or on weekends as the workload requires

Skills and Experience

* Minimum 2 years of experience with troubleshooting/ resolving field equipment issues * Strong blueprint and technical reading skills required * Able to operate effectively and efficiently with minimal supervision * PC and MS Office proficiency * Ability to communicate technical concepts effectively in writing * Self-motivated and driven to achieve targets

Critical Competencies

3.1 Demonstrate Efficiency

4.4 Follow instruction and procedure

5.3 Applying expertise and technology

7.1.1 Communicate Effectively

9.2 Drive better customer satisfaction

What can you expect from us?

An inviting, family-like atmosphere

Ample opportunities for professional development

New challenges and opportunities to learn every day

Outstanding company benefits

Comprehensive onboarding and training program

A rewarding, forward-thinking company culture with excellent company benefits

Click here to see our full benefits information as well as our company culture video!

With two primary US locations in Auburn Hills and New Hudson, Michigan, Atlas Copco, Industrial Assembly Solutions (IAS) is the global leader in industrial dispensing, self-pierce riveting, and flow drill fastening systems. Atlas Copco, IAS has many familiar brand names in the dispense and joining industries, including SCA, K-flow, Henrob, and Scheugenpflug.

We have an unparalleled reputation in our industry and one that has consistently increased our customer base year after year because of superior problem-solving skills, sales, and service. We work directly with manufacturers, using state-of-the-art technology to bring product lines to the market. For more information on our products, please visit our site: https://www.atlascopco.com/en-us/itba/products/joining-solutions

Start a journey of endless opportunities

At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future. We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act. We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.

Keywords: Atlas Copco Drilling Solutions, Normal , Field Service Engineer, Other , Normal, Illinois

Click here to apply!

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