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FT Customer Service / Chat Agent (Work From Home)

Company: Solid State
Location: Normal
Posted on: June 6, 2021

Job Description:

[Customer Support / Remote] - Anywhere in U.S. / Equipment provided / 401(k) match / Employee health-vision-and-dental covered 100% / Generous time off plan / Chat Only (No Phones) - As a Chat Agent you'll: Be responsible for fielding incoming chat requests and messages from claimants regarding individual unemployment compensation claims; Provide additional information or clarify existing instructions regarding claims; Help determine the status of claims and provide assistance with filing weekly claim certifications; Exercise care and confidentiality with sensitive information...Hiring Fast >> Associated topics: agent, call center specialist, clerk, client service, csr, customer care representative, customer service specialist, rep, service, telephone

Keywords: Solid State, Normal , FT Customer Service / Chat Agent (Work From Home), Other , Normal, Illinois

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