Security Operations Center Officer

Company: Allied Universal
Location: Normal
Posted on: August 7, 2022

Job Description:

Allied Universal , North America s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Security Operations Center ( SOC ) Dispatch Position Second / Third ( Overnight ) Shift available Must be able to work weekends Pay Rate : $ 23.00 HR Requirements : Must be able to type at least 40 Words Per Minute Accurately ( Typing Test Required ) Previous Dispatch Experience is a plus Allied Universal is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies
• Serve as the liaison between all departments and the security department
• Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
• Control and monitor the two-way communication systems
• Make emergency notifications as necessary pursuant to site Post Orders BASIC QUALIFICATIONS:
  • Minimum high school diploma or equivalent required
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • Must possess one or more of the following:
    • 2 years of work experience in public sector dispatch or emergency operations center
    • 2 years of verifiable data center security experience
    • 1 year of verifiable private/corporate security experience Knowledge and Skills Required:
      • Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications
      • Ability to type 40 plus words per minutue ( Typing test required )
      • Ability to work in a team environment; teamwork
      • Ability to multi-task, discern patterns in detail Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .

Keywords: Allied Universal, Normal , Security Operations Center Officer, Other , Normal, Illinois