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Intake Specialist RN - MentalHealth Clinic

Company: Carle Health
Location: Normal
Posted on: November 18, 2022

Job Description:

Position Summary:

The Intake Specialist assesses new patient referrals for appropriate level of behavioral health care.


Associate's Degree in Nursing field

Registered Professional Nurse (RN) License Illinois upon hire.

Two (2) years experience providing mental health Assessments, therapy and/or crises intervention and triage services. Knowledge about psychotropic medications.


  • 3 years behavioral health experience

    Must have strong communication and listening skills. Ability to work effectively with a variety of personalities at various organizational levels. Must have the ability to remain calm in crises situations and make clear decisions about patients that would best serve patients.

    Essential Functions:

    • Assesses new patient referrals. Determines appropriate level of mental health care based upon assessment.
    • Provides phone and video evaluations.
    • Provides assistance in crisis situations.
    • Provides education and counseling to patients, families and groups.
    • Provides training and supervision to Patient Support Representative staff.
    • Documents accurately and completely.
      • Screens new patients referred to the Psychiatry/Psychology Department for treatment and refers new patients for appropriate services inside and outside the department.
      • Performs mental health evaluations for referred patients, including assessing need for ongoing psychotherapy or other services.
      • Maintains patient confidentiality and fulfills provider responsibilities as specified under HIPAA, the Illinois Mental Health and Developmental Disabilities Code and the Illinois Mental Health and Developmental Disabilities Confidentiality Act.

        We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. - For more information:

        Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted. With an approved exemption, healthcare workers must do weekly testing and verify a negative COVID-19 test.

Keywords: Carle Health, Normal , Intake Specialist RN - MentalHealth Clinic, Other , Normal, Illinois

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