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Housekeeping Associate - Laundry

Company: Normal Marriott
Location: Normal
Posted on: November 26, 2022

Job Description:

When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan to include an option for Daily Pay, 401k Plans, Medical Insurance, Travel Discounts and other benefits and perks so that you can offer your best to our guests. Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Normal Marriott
Housekeeping Associate - Laundry
Full time
Grow your career in hospitality with Marriott Hotel and Conference Center located in Normal, Illinois! It is our pleasure and commitment to foster an environment of mutual respect, inclusion of all cultures, collaborative teamwork, and create a sense of belonging for all associates. We strive to be better today than we were yesterday through our perseverance. We encourage innovation by listening to our associates. We are sincerely passionate about creating a lasting and memorable associate experience, each and every day. We recognize and reward associates that provide excellent service that exceed our guests expectations during their stay. Atrium Hospitality ranked #1 in customer satisfaction among third-party hotel management companies in the J.D. Power's 2021 Third-Party Hotel Management Guest Satisfaction Benchmark. We are a growing industry leading hotel management company where your contribution leads to success for the company and growth opportunities for you! We are located in the heart of Uptown Normal, offering unparalleled access to many nearby attractions, including Illinois State University, the Childers's Discovery Museum and Anderson Aquatic Center.

Normal Marriott offers a comprehensive total compensation package that includes competitive wages, free parking, hotel discounts, a variety of health insurance options, dental, vision, short and long term disability, accident and critical illness insurance, health savings account, flexible spending accounts, employer paid life insurance, paid sick time off, vacation time off, paid floating holidays, and a 401k retirement plan with an 50 % employer match.

Come join us today to start your hospitality career!

Primary Purpose:
The primary purpose of the Housekeeping Associate is to provide guests with an excellent room experience while providing friendly, attentive, and timely service and through ensuring that guest rooms and public areas meet high standards of cleanliness and are properly presented.

Work Performed:
The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments:

* Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to:
* Removal of all used and unused linen/terry from room
* Disinfect all high touch surfaces and unused amenities
* Clean bathrooms
* Clean glass and mirrors, dust and polish furniture and equipment
* Replace burned out light bulbs
* Remake beds with clean linens
* Replenish supplies such as drinking glasses, writing supplies and bathroom supplies
* Empty wastebaskets and transport other trash and waste to disposal areas
* Clean rugs, carpets upholstered furniture and draperies;
* Ensure usage of approved cleaning chemicals;
* Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies;
* Maintain cleanliness and organization in all work areas;
* Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required;
* Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen;
* Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order;
* Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines;
* May be required to train newly hired associates and support on-going performance development;
* Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable;
* Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor;
* Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and
* Any and all other work as required to complete the primary purpose of the position.


Preferred Prior Experience:
Previous hotel housekeeping or other applicable cleaning experience
Prior customer service experience

Preferred Education:
High school diploma or equivalent

Able to lift a minimum of 50lbs occasionally and 20lbs regularly
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift

Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays
EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Job Type: Full-time

Pay: $15.00 - $15.75 per hour

* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Life insurance
* Referral program
* Vision insurance
* Monday to Friday
* Weekend availability

Work Location: One location%58047475%

Keywords: Normal Marriott, Normal , Housekeeping Associate - Laundry, Other , Normal, Illinois

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