Host

Company: Normal Marriott
Location: Normal
Posted on: September 19, 2023

Job Description:

Hotel:
Normal Marriott
Host
Full time
Primary Purpose:
The primary purpose of the Restaurant Associate is to provide guests with an excellent restaurant experience in accordance to the established policies and procedures.
Work Performed:
The Restaurant Associate will be tasked with the following duties, responsibilities, and assignments:

• Schedule dining reservations and arrange parties or special services;
• Ensure prompt and courteous service to guests;
• Answer telephone calls and process phone orders;
• Greet guests, escort them to tables, and provide menus , answering dining related questions, and suggest food and beverage items ;
• T ake food and beverage orders , r elay orders to kitchen , and serve food to guests ;
• Coordinate amenity delivery request in connection with the kitchen department ;
• Monitors tables in assigned section ensuring all guests are served ;
• Address guest complaints;
• Collect and process guest payments;
• Totals receipts at end of shift to verify sales and clear cash register;
• Ensures tips are reported properly for tax processing ;
• Clear dirty table settings and preparetablefor resetting;
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
• Inspect dining room serving stations for neatness and cleanliness;
• Assistservicestaff as necessary to service guests in a timely manner;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and
• Any and all other work as required to complete the primary purpose of the position. Qualifications:
  Preferred Prior Experience:
  Six months of previous customer service , restaurant and/or cashier experience
  Preferred Education:
  High school diploma or equivalent
  Required Licenses/ Certification:
  Food Safety Trainingcertifiedor become certified within first 60 days of employment.
  Alcohol Awareness certifiedor become certified within first 60 days of employment
  Preferred Technology:
  Previous experience with Micros operating system
  Physical:
  A ble to lift a minimum of 50lbs
  Able to bend and squat repeatedly
  Able to walk and stand for duration of scheduled shift
  Other:
  F lexible to work day , early morning, evening, night, weekend and holiday s h ifts
  
  When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefitsPlus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
    
    Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
    Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y proh--be la discriminaci--n y el acoso de cualquier tipo sin distinci--n de raza, color, religi--n, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientaci--n sexual, genero de identidad o expresi--n, o cualquier otra caracter--stica protegida por las leyes federales, estatales o locales. Esta pol--tica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contrataci--n, la colocaci--n, la promoci--n, la terminaci--n, el despido, el retiro, la transferencia, las licencias, la compensaci--n y la capacitaci--n.
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Keywords: Normal Marriott, Normal , Host, Other , Normal, Illinois