Host
Company: Bloomington-Normal Marriott Hotel & Conference Cen
Location: Normal
Posted on: September 19, 2023
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Job Description:
Primary Purpose:
The primary purpose of the Restaurant Associate is to provide
guests with an excellent restaurant experience in accordance to the
established policies and procedures.
Work Performed:
The Restaurant Associate will be tasked with the following duties,
responsibilities, and assignments:
- Schedule dining reservations and arrange parties or special
services;
- Ensure prompt and courteous service to guests;
- Answer telephone calls and process phone orders;
- Greet guests, escort them to tables, and provide menus ,
answering dining related questions, and suggest food and beverage
items ;
- T ake food and beverage orders , r elay orders to kitchen , and
serve food to guests ;
- Coordinate amenity delivery request in connection with the
kitchen department ;
- Monitors tables in assigned section ensuring all guests are
served ;
- Address guest complaints;
- Collect and process guest payments;
- Totals receipts at end of shift to verify sales and clear cash
register;
- Ensures tips are reported properly for tax processing ;
- Clear dirty table settings and prepare table for resetting;
- Maintain stock and cleanliness of stations for all meal periods
with necessary equipment including silverware, linen and
condiments;
- Inspect dining room serving stations for neatness and
cleanliness;
- Assist service staff as necessary to service guests in a timely
manner;
- Follow all company safety and security policies and procedures,
including reporting accidents, injuries and unsafe work conditions
to management ; and
- Any and all other work as required to complete the primary
purpose of the position.
Keywords: Bloomington-Normal Marriott Hotel & Conference Cen, Normal , Host, Other , Normal, Illinois
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